Privacy Policy
Last updated: January 2026
Reliability Works Ltd (“we”, “us”, “our”) operates VibeSec. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
- Personal Information: When you join our waitlist or contact us, we may collect your email address and name.
- Usage Data: We automatically collect certain information when you visit our site, such as your IP address, browser type, and operating system, to help us understand how our services are used.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features when you choose to do so
- To provide customer support
- To monitor the usage of the service and detect technical issues
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
4. Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our service (“Service Providers”), to provide the service on our behalf, or to assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Resend: For sending transactional emails.
- Cloudflare Turnstile: For spam protection on forms.
- Polar: For processing subscriptions and payments.
- PostHog: For product analytics and feature flagging.
- Sentry: For error tracking and performance monitoring.
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us by email: contact@reliabilityworks.co.uk.